SMS / A2P 10DLC

SMS Privacy Policy

SMS Privacy Policy

Effective date: August 25, 2026

[EN] MaxSeguro respects your privacy and explains below how information is collected and used in connection with the MaxSeguro SMS Alerts messaging program.

[ES] MaxSeguro respects your privacy and explains below how information is collected and used in connection with the MaxSeguro SMS Alerts messaging program.

1. Information We Collect / Information We Collect

[EN] When you voluntarily subscribe to MaxSeguro SMS Alerts through an authorized MaxSeguro opt-in experience, we may collect your mobile phone number and information reasonably necessary to provide the requested messaging service.

[ES] When you voluntarily subscribe to MaxSeguro SMS Alerts through an authorized opt-in experience, we may collect your mobile phone number and the information reasonably necessary to provide the requested messaging service.

2. How We Use Mobile Information

[EN] Your mobile phone number and related SMS consent information are used to provide the messaging program you requested, including messages concerning insurance quotes, policy renewals, payment reminders, and requested customer support.

[ES] Your mobile phone number and related SMS consent information are used to provide the messaging program you requested, including messages about insurance quotes, policy renewals, payment reminders, and requested customer support.

3. Mobile Information and Consent Are Not Shared for Marketing

[EN] Important: MaxSeguro will not share, sell, rent, or transfer your mobile phone number, SMS opt-in data, or messaging consent to third parties or affiliates for their own marketing or promotional purposes. These SMS consent records are not provided to lead generators or other organizations for marketing campaigns.

[ES] Important: MaxSeguro will not share, sell, rent, or transfer your mobile phone number, SMS opt-in data, or messaging consent to third parties or affiliates for their own marketing or promotional purposes. These SMS consent records are not provided to lead generators or other organizations for marketing campaigns.

4. Message Frequency

[EN] Message frequency varies based on your requests, account activity, policy events, and customer-service needs. You may receive recurring SMS messages while you remain subscribed to the program.

[ES] Message frequency varies based on your requests, account activity, policy events, and customer service needs. You may receive recurring SMS messages as long as you remain enrolled in the program.

5. Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and plan.

Message and data rates may apply. Charges depend on your mobile carrier and your plan.

6. Opting Out

[EN] You can stop receiving MaxSeguro SMS messages at any time by replying STOP. MaxSeguro will process opt-out requests and send a confirmation message. Normal opt-out variants such as END, UNSUBSCRIBE, CANCEL, and QUIT are also intended to be recognized.

[ES] You can stop receiving SMS messages from MaxSeguro at any time by replying with "STOP." MaxSeguro will process your unsubscribe request and send a confirmation message. Common unsubscribe commands such as "END," "UNSUBSCRIBE," "CANCEL," and "QUIT" will also be accepted.

7. Help and Support

[EN] Reply HELP for messaging support, or contact us at Info@maxseguro.com or (888) 423-3629.

[ES] Reply HELP for messaging support, or contact us at Info@maxseguro.com or to the (888) 423-3629.

8. Consent Records

[EN] MaxSeguro maintains records of SMS consent and opt-out requests so that messaging is sent only to recipients who have consented to the specific messaging program and so that opt-out requests can be honored.

[ES] MaxSeguro maintains records of SMS consent and opt-out requests so that messages are sent only to recipients who have consented to the specific program and opt-outs can be honored.

9. Public Access

[EN] This SMS Privacy Policy is publicly available and does not require a login to view.

[ES] This SMS Privacy Policy is publicly accessible and does not require logging in to be viewed.

10. Contact

MaxSeguro Insurance Services

824 Middle Fork Pl

Chula Vista, CA 91914

(888) 423-3629

Info@maxseguro.com

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